CUSTOMER SERVICE
Please contact us if you have any questions!
We ship to most parts of Europe with GLS, which usually delivers within 1-4 working days.
Shipping in Europe is split up into two Zones. Find out which Zone your country is in here.
Zone 1:
- Standard Shipping with GLS to parcel shop in Zone 1 costs 5 €.
- Shipping with GLS to home delivery in Zone 1 costs 9 €.
Free Standard Shipping with GLS to parcel shop on orders over 65 €.
Zone 2:
- Shipping with GLS to delivery point in Zone 2 costs 49 €
- Shipping with GLS to home delivery in Zone 2 costs 49 €
Free shipping with GLS on orders over 250 €
If you need to return a product, you can easily do so here.
SANADOG Mini Treat Bones – Duck are soft, bite-sized treats made with 95% real duck meat and gently air-dried to preserve flavor and nutrition. Perfect for training, positive reinforcement, or simply rewarding your dog throughout the day.
With their soft texture and mini bone shape, these treats are easy to chew and digest – ideal for puppies, small breeds, and training sessions where you use many rewards. They don’t crumble or get greasy, so they’re perfect to keep in your pocket or treat pouch.
Use as a reward or snack between meals. Adjust quantity to suit your dog’s size and activity level. Always provide fresh water. Suitable for dogs over 3 months of age.
95% duck, 5% natural vegetable glycerin (from rapeseed oil)
Net weight: 100g
You are always welcome to contact our customer service if you have questions about a product or if you need advice on either feed, care or other products.
Find contact details here.
All orders contain an environmental contribution of EUR 3,90 incl. VAT.
Due to several external factors, we have chosen to set a fixed environmental contribution regardless of the size of the order in order to make it transparent.
The eco surcharge contribution is calculated on the basis of the environmental costs that Petlux is expected to cover annually as a whole and covers among other:
- Environmental fees that are imposed on us by GLS, Bring and other freight providers
- Environmental fees and charges justified by environmental considerations, imposed by our product suppliers.
- Whenever possible, use reusable packaging, tape and fillings, which result in higher costs for us.
- Correct sorting of waste in accordance with legislation
- Changing fees for electricity and CO2 taxes.
If you have more questions, you are more than welcome to contact us at support@petlux.eu