CUSTOMER SERVICE
Please contact us if you have any questions!
We ship to most parts of Europe with GLS, which usually delivers within 1-4 working days.
Shipping in Europe is split up into two Zones. Find out which Zone your country is in here.
Zone 1:
- Standard Shipping with GLS to parcel shop in Zone 1 costs 5 €.
- Shipping with GLS to home delivery in Zone 1 costs 9 €.
Free Standard Shipping with GLS to parcel shop on orders over 65 €.
Zone 2:
- Shipping with GLS to delivery point in Zone 2 costs 49 €
- Shipping with GLS to home delivery in Zone 2 costs 49 €
Free shipping with GLS on orders over 250 €
If you need to return a product, you can easily do so here.
For particularly sensitive small dogs with delicate digestion. Fresh, hypoallergenic, and nutritious duck meat benefits your dog's health.
Thanks to its hypoallergenic ingredients and grain-free, gluten-free composition, it guarantees excellent digestibility and high nutritional value, meeting all your dog's needs.
NUTRITIONAL FOUNDATION
Fresh duck meat is the primary source of animal protein. The meat is rich in essential amino acids and will impress even the most sophisticated pet with its unforgettable taste and aroma.
Sweet potatoes are an important source of carbohydrates and fiber. They are easily digestible, rich in many vitamins, and an excellent alternative to grains in case of food intolerances and allergies.
LIVE PROBIOTICS
Our food contains one billion live and beneficial probiotics per kg of food. Probiotics support the gut flora, help with nutrient absorption, and strengthen the immune system.
Probiotics are added after production in special gut-soluble microcapsules, remaining alive and fulfilling their functions.
Does not contain: Grains, chicken, chicken fat, by-products, soy, gluten, GMOs, artificial colors, artificial flavors, or preservatives.
Ingredients: Fresh deboned duck meat (26%), dehydrated turkey meat (18%), sweet potato, peas, turkey fat (6%), potato, chicory root powder (natural source of prebiotics: FOS and inulin), minerals, flaxseed, apples, carrots, brewer's yeast (a natural source of MOS and beta-glucans), salmon oil (1%), cranberries, blueberries, broccoli, spinach, tomatoes, glucosamine hydrochloride (100 mg/kg), chondroitin sulfate (100 mg/kg), Yucca Schidigera, grapefruit, rosemary, turmeric.
Analytical Components
Raw protein: 28%
Raw fiber: 3%
Raw fat: 17%
Raw ash: 7%
Moisture: 9%
Calcium: 1.2%
Phosphorus: 0.09%
Magnesium (Mg): 0.08%
Omega 6 fatty acids: 2.3%
Omega 3 fatty acids: 0.7%
Metabolizable Energy: 3910 kcal/kg
Additives
Vitamin A (3a672a) 15000 IU/kg
Vitamin D3 (3a671) 1500 IU/kg
Vitamin E (3a700) 150 mg/kg
Vitamin B1 (3a821) 2 mg/kg
Vitamin B2 (3a825i) 5.5 mg/kg
Calcium-D-pantothenate (3a841) 13 mg/kg
Vitamin B6 (3a831) 1.5 mg/kg
Vitamin B12 (cyanocobalamin) 38 mcg/kg
Niacin (3a315) 18.4 mg/kg
Folic acid (3a316) 0.3 mg/kg
Choline chloride (3a890) 1500 mg/kg
Taurine (3a370) 1500 mg/kg
L-carnitine (3a910) 100 mg/kg
Trace Elements
Iron (3b103) 50 mg/kg
Copper (3b405) 10 mg/kg
Zinc (3b605) 62 mg/kg
Manganese (3b503) 10 mg/kg
Iodine (3b202) 1.5 mg/kg
Selenium (3b801) 0.2 mg/kg
Antioxidants: Tocopherol-rich extracts from plant oils 1000 mg/kg
Zootechnical Additives: Gut flora stabilizers: 4b1707, Enterococcus faecium (DSM 10663/ NCIMB 10415): 10^9 cfu.
You are always welcome to contact our customer service if you have questions about a product or if you need advice on either feed, care or other products.
Find contact details here.
All orders contain an environmental contribution of EUR 3,90 incl. VAT.
Due to several external factors, we have chosen to set a fixed environmental contribution regardless of the size of the order in order to make it transparent.
The eco surcharge contribution is calculated on the basis of the environmental costs that Petlux is expected to cover annually as a whole and covers among other:
- Environmental fees that are imposed on us by GLS, Bring and other freight providers
- Environmental fees and charges justified by environmental considerations, imposed by our product suppliers.
- Whenever possible, use reusable packaging, tape and fillings, which result in higher costs for us.
- Correct sorting of waste in accordance with legislation
- Changing fees for electricity and CO2 taxes.
If you have more questions, you are more than welcome to contact us at support@petlux.eu