CUSTOMER SERVICE
Please contact us if you have any questions!
We ship to most parts of Europe with GLS, which usually delivers within 1-4 working days.
Shipping in Europe is split up into two Zones. Find out which Zone your country is in here.
Zone 1:
- Standard Shipping with GLS to parcel shop in Zone 1 costs 5 €.
- Shipping with GLS to home delivery in Zone 1 costs 9 €.
Free Standard Shipping with GLS to parcel shop on orders over 65 €.
Zone 2:
- Shipping with GLS to delivery point in Zone 2 costs 49 €
- Shipping with GLS to home delivery in Zone 2 costs 49 €
Free shipping with GLS on orders over 250 €
If you need to return a product, you can easily do so here.
Dogslife Ear Wipes - Moist disposable wipes for cleaning your pet's ears.
These wipes, pre-soaked with a soothing blend of natural extracts including calming aloe vera, effectively clean, moisturize, and protect your dog's sensitive ears.
The finger-shaped design makes it easy to reach all areas in and around the ear for thorough and gentle cleaning.
Instructions
Ingredients: Water, propan-1,2-diol, aloe barbadensis leaf extract, malic acid, glycerin, polysorbate 20, disodium EDTA, N-(hydroxymethyl)-N-(dihydroxymethyl)-1,3-dioxo-2,5-imidazolidinyl-4)-N'-(hydroxymethyl)urea, methylparaben, propylparaben, benzoic acid, hamamelis virginiana extract, PEG-12 dimethicone copolyol, salicylic acid.
Warning: Be extremely careful when using products around the ear canal. Avoid entering your pet's ear canal. Be cautious when drying the inner ear. Avoid direct contact with your pet’s eyes when using the wipes. Keep out of reach of children. For external use only.
You are always welcome to contact our customer service if you have questions about a product or if you need advice on either feed, care or other products.
Find contact details here.
All orders contain an environmental contribution of EUR 3,90 incl. VAT.
Due to several external factors, we have chosen to set a fixed environmental contribution regardless of the size of the order in order to make it transparent.
The eco surcharge contribution is calculated on the basis of the environmental costs that Petlux is expected to cover annually as a whole and covers among other:
- Environmental fees that are imposed on us by GLS, Bring and other freight providers
- Environmental fees and charges justified by environmental considerations, imposed by our product suppliers.
- Whenever possible, use reusable packaging, tape and fillings, which result in higher costs for us.
- Correct sorting of waste in accordance with legislation
- Changing fees for electricity and CO2 taxes.
If you have more questions, you are more than welcome to contact us at support@petlux.eu