CUSTOMER SERVICE
Please contact us if you have any questions!
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We ship to most parts of Europe with GLS, which usually delivers within 1-4 working days.
Shipping in Europe is split up into two Zones. Find out which Zone your country is in here.
Zone 1:
- Shipping with GLS to delivery point in Zone 1 costs EUR 6.
- Shipping with GLS to home delivery in Zone 1 costs EUR 10.
Free shipping with home delivery with GLS on orders over EUR 65.
Free shipping with home delivery with GLS on orders over EUR 95.
Zone 2:
- Shipping with GLS to delivery point in Zone 2 costs EUR 50.00.
- Shipping with GLS to home delivery in Zone 2 costs EUR 80.00.
Free shipping with GLS on orders over EUR 250.
If you need to return a product, you can easily do so here.
The French pet line Biogance has a new fantastic product, Odor Control dog shampoo that thoroughly cleans your dog's skin and coat with natural and organic ingredients while counteracting bad odor.
- Neutralizes unpleasant odors
- Maintains the coat's balance
- Reduces risk of allergies
- Safe for puppies
- 250ml of natural ingredients such as rosemary and pine
- No parabens, alcohol, animal fat or dyes
You are always welcome to contact our customer service if you have questions about a product or if you need advice on either feed, care or other products.
Find contact details here.
