CUSTOMER SERVICE
Please contact us if you have any questions!
We ship to most parts of Europe with GLS, which usually delivers within 1-4 working days.
Shipping in Europe is split up into two Zones. Find out which Zone your country is in here.
Zone 1:
- Standard Shipping with GLS to parcel shop in Zone 1 costs 5 €.
- Shipping with GLS to home delivery in Zone 1 costs 9 €.
Free Standard Shipping with GLS to parcel shop on orders over 65 €.
Zone 2:
- Shipping with GLS to delivery point in Zone 2 costs 49 €
- Shipping with GLS to home delivery in Zone 2 costs 49 €
Free shipping with GLS on orders over 250 €
If you need to return a product, you can easily do so here.
Does your furry friend have adorable wrinkles? Whether they're an English Bulldog, French Bulldog, Pug, or another flat-nosed breed, those charming folds need special care. Many bulldogs and flat-nosed breeds face issues like skin inflammation under their wrinkles, causing discomfort and annoyance.
Wrinkle Balm is your solution! This 100% natural cream from the Natural Dog Company is specially formulated to treat and prevent various skin concerns in your dog's skin folds:
Regular use of Wrinkle Balm can help maintain your dog's skin health and prevent persistent skin problems. Apply it anywhere on your dog's body, especially in areas like the head, neck, and tail where skin folds are common.
Why Choose Wrinkle Balm?
Start early by incorporating Wrinkle Balm into your dog's skincare routine while they're young. This not only prevents future skin issues but also teaches your pup that skincare is a normal part of their grooming routine.
You are always welcome to contact our customer service if you have questions about a product or if you need advice on either feed, care or other products.
Find contact details here.
All orders contain an environmental contribution of EUR 3,90 incl. VAT.
Due to several external factors, we have chosen to set a fixed environmental contribution regardless of the size of the order in order to make it transparent.
The eco surcharge contribution is calculated on the basis of the environmental costs that Petlux is expected to cover annually as a whole and covers among other:
- Environmental fees that are imposed on us by GLS, Bring and other freight providers
- Environmental fees and charges justified by environmental considerations, imposed by our product suppliers.
- Whenever possible, use reusable packaging, tape and fillings, which result in higher costs for us.
- Correct sorting of waste in accordance with legislation
- Changing fees for electricity and CO2 taxes.
If you have more questions, you are more than welcome to contact us at support@petlux.eu